Tips & Tricks

Are little extras like spa access, transfers, or welcome gifts the real reason guests come back? See how add-ons drive satisfaction.

Rıza Kaynak April 1, 2014

With so many hotels on Facebook, how can yours stand out? Explore clever strategies that actually capture attention and bookings.

Rıza Kaynak March 27, 2014

Winning new guests is hard. Keeping them is harder. What does it really take to create loyalty in hospitality?

Rıza Kaynak February 17, 2014

Free Wi-Fi is no longer optional. But what makes hotel internet truly guest-friendly?

Rıza Kaynak January 2, 2014

Accessibility isn’t just a legal requirement, it’s a guest expectation. But are hotels really prepared?

Rıza Kaynak December 24, 2013

Does giving breakfast for free actually pay off? The answer might surprise you.

Rıza Kaynak December 18, 2013

Last-minute guests can save your occupancy rate. But how do you capture them before your competitors do?

Rıza Kaynak December 16, 2013

A simple blog can bring more bookings than ads. But only if you know how to use it right.

Cihan Coşkuntuncel December 12, 2013

What separates a good stay from an unforgettable one? The best hotels know the hidden secrets of guest relations.

Cihan Coşkuntuncel November 26, 2013

Pinterest can drive bookings, but only if you track it. Here’s how hotels can measure success.

Rıza Kaynak November 20, 2013

Can your social media activity boost your hotel’s SEO rankings, or is it just hype?

Rıza Kaynak September 19, 2013

Guests expect receptionists to have all the answers, but do yours know these 10 critical questions by heart?

Rıza Kaynak September 16, 2013